Look Beyond The Coffee Tweets!

Of course I’m not the first to suggest that Twitter has been THE game-changing website/ platform in 2009; it’s disrupted how we all communicate. There’s a lot of talk and speculation about how it might develop and how it will get monetised in the New Year. And (of course) I *still* get comments from friends and naysayers who don’t get it and assume Twitter is all about mundane tweets on how great the morning coffee is. But look beyond that, and you’ll see the real value of the platform.


Here’s just a snapshot on my Return Of Investment from Twitter in the last twelve months:

- I got asked to co-present a session at South By South West 2009.

- I had a random meeting over coffee with Phill Jupitus.

- In a great example of crowdsourcing, I co-wrote a song with Dave Stewart on Twitter.

- I connected with an awesome bunch of people from Japan, South Africa, Asia, the US & Europe and turned some of those relationships face to face meeting people from Tennessee to Edinburgh.

- I met a great bunch of people in London who I’ve started talking to about working relationships.

- I got an opportunity to meet and interview people like Sarah Beeny.

- I tweeted out who might want to review my book and got a ‘yes please’ from the MP Tom Watson.

- I drove record-breaking traffic to my blog, my site and my videos helped by re-tweets from people like Gary Vaynerchuk and Chris Brogan; great endorsements from people who are so big on Twitter.

- I discovered some great content through links to great posts, people and businesses who I otherwise would never have heard of. In turn I got great satisfaction from sharing those with my own contacts.

- I used it as a customer-relations tool to connect with brands like British Airways to bypass telephone call centres (with great success).

- I helped sell a few of my books and spread awareness to new readers, helped massively by followers who waved the Juggle flag for me (thanks guys).

- During the bad weather earlier this month I connected with people locally to check road conditions and whether the trains were running.

- I had random one-to-one exchanges with newsreaders, authors and newspaper columnists.

Tell me how else I’d got all of the above? And for free?

Of course, that return on investment does not come overnight (nor is it really ‘free’); it’s taken a big investment in time. It’s not just a few self-promotion tweets saying ‘look at my great blog’; it’s about putting in the hours in listening, sharing and connecting.

And if you do follow me on Twitter, I can tell you that amongst all the ‘meaningful’ stuff, I will continue to tweet about good coffee in 2010. Because, if there’s one thing I’ve learnt in the last 12 months, it’s the importance of authenticity. Happy New Year!